Effective Date: 4 June 2025
Last Updated: 4 June 2025
This Privacy Policy explains how Easy IT Services Limited ("we", "our", or "us") collects, uses, stores, and protects your personal information when you use our website [https://easy-itservices.com/] (the "Website") and services. By using the Website or providing us with your personal information, you agree to the terms of this Privacy Policy.
Who We Are
Easy IT Services Limited is a private company registered in Hong Kong under Company Number 78216976, with a registered office at: Unit 915, 9/F., Concordia Plaza, 1 Science Museum Road, Tsim Sha Tsui, Hong Kong SAR. You may contact us at: support@easy-itservices.com
Information We Collect
We collect personal data that you voluntarily provide to us when you:
• Submit an order for digital services;
• Contact us via email or online forms;
• Use the Website.
This information may include:
• Name;
• Email address;
• Task descriptions and related files;
• IP address and browser/device data (automatically collected).
How We Use Your Information
We use your personal data to:
• Provide and deliver the services you request;
• Respond to your inquiries;
• Improve and personalize our services;
• Comply with legal obligations
We do not use your data for profiling or automated decision-making beyond the scope of content generation.
Legal Basis for Processing (GDPR)
For users located in the European Economic Area (EEA), we process your personal data under the following lawful bases:
• Contractual necessity — to provide the services you requested;
• Consent — where you have explicitly agreed (e.g., for contact forms);
• Legal obligation — where required by law;
• Legitimate interest — to operate and improve our business.
Data Sharing
We do not sell or rent your personal data.
We may share data with:
• Trusted service providers who process data on our behalf (e.g., payment processors);
• Authorities if required by law (e.g., to comply with AML/KYC or fraud prevention);
• Our affiliated consultants and infrastructure providers.
All vendors are contractually obligated to handle data in accordance with applicable privacy laws.
International Data Transfers
Our servers and partners may operate globally. If data is transferred outside your country of residence, we take steps to ensure it is protected under equivalent legal safeguards (e.g., standard contractual clauses under GDPR).
Data Retention
We retain your personal data only as long as necessary for the purpose for which it was collected, or as required by law. Task input and output data may be stored for support, audit, or product improvement unless deletion is requested.
Your Rights
Depending on your location, you may have the right to:
• Access your personal data;
• Correct inaccurate data;
• Request deletion;
• Object to processing;
• Request data portability;
• Withdraw consent (where applicable)
To exercise your rights, email us at support@easy-itservices.com.
Security
We use industry-standard security measures to protect your data, including HTTPS encryption, access control, and secure data storage. While we do our best, no system can be 100% secure — please use caution when sharing sensitive data online.
Cookies
We use minimal technical cookies for Website functionality and analytics. You may block cookies through your browser settings. We do not use third-party advertising cookies.
Updates
We may update this Privacy Policy from time to time. Updates will be posted at [https://easy-itservices.com/privacy-policy] with a revised "Effective Date".
Contact
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:
Easy IT Services Limited
Email: support@easy-itservices.com
